TERMS OF BUSINESS:

RECEPTION HOURS:

Our office hours are Summer - October to March 8:30am till 8:30pm seven days per week. Winter  - April to September 9.00am till 7.30pm seven days per week.  As we do not have a 24 hour office service, please contact us to make alternative arrangements if you think you will be arriving later than our stated office hours.

CHECK IN:
Check In is available from 2pm on the day of arrival

Check Out time is 10am on the day of departure.

Early check-in and late check-out is only be arrangement with motel management and may incur an additional charge.

TARIFFS:

Payment terms : Guests are required to pay at check-in.

All rates quoted are on a per night basis and are including GST of 15%.

IF BOOKING:

To confirm a booking a valid credit card and expiry date are required.

You must be 18 Years or older to make this booking. 

CANCELLATION/REFUND POLICY:

Cancellations made up to 7 days before the booking incur no charges.

Cancellations with less than 48 hours notice may result in the total amount for the

booked accommodation being charged.

GROUP BOOKINGS: 3 or more rooms booked online equals a group booking and different terms apply. Also applies to booking of 10 nights or more. A 50% non-refundable deposit is required upon booking.

FORCE MAJEURE:

Haast Lodge will not in breach of this agreement or in any way liable, if it is prevented from complying with the supply of accommodation and any other related services by reason of Act of God, Act of Public Enemy, War, Earthquake, Riot, Fire, Storm, Flood, Explosion, Compliance with any Law of Government Restraint Oder, Rule Regulations, Strikes, Lock Outs or any other cause not reasonably within the control of the motel